Shipping policy

At Bellatrix Castle, we are committed to providing reliable and efficient shipping to ensure your order arrives safely and on time. This Shipping Policy outlines important information about order processing, delivery times, and shipping fees.

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status. Processing times may vary during peak seasons, promotions, or holidays.

Delivery times depend on your location and selected shipping method. Standard shipping usually takes 5–10 business days, while international shipping may require additional time due to customs procedures. Please note that delivery estimates are not guaranteed and may be affected by external factors beyond our control.

Shipping costs are calculated at checkout based on your location and order size. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

If your package is delayed, lost, or arrives damaged, please contact us promptly at bellatrixxcastle@gmail.com with your order details. Our team will assist you in resolving the issue as quickly as possible.

Bellatrix Castle strives to provide a smooth and secure shipping experience for every customer.